10 Questions to Ask


Knowing what questions to ask your builder or spray foam installer can help you ensure you make the right choices.

Choosing Which Insulation To Use: 10 Questions to Ask

Insulation is one of the top 10 design choices you’ll make in your new home. You should feel free to challenge your home builder with good questions to make sure you’ve got the right product for your home.


  1. How well does the insulation control air leakage that can account for up to 50% of a home’s energy loss?
  2. Can the insulation create an air barrier without the use of extra finishing materials (tape, gaskets, plastic wrap) and labour?
  3. How quickly will the insulation pay for itself? Could the monthly savings outweigh the monthly cost of financing?
  4. How does the insulation compare in reducing air leakage in hard-to-insulate areas, crawl space, and garages, without extra materials?
  5. Can the insulation help reduce the required size and cost of your heater?
  6. Will the insulation improve the air quality in your home by minimising air infiltration to help keep out allergens, dust and other outdoor pollutants?
  7. Can the insulation shift with the home as it settles and lose its R-value?
  8. What happens if the insulation gets wet? (How well will the insulation dry out, e.g. after a roof leak? Will it keep its insulating properties through the wetting and drying process? Is it a food source for mould?
  9. Does the insulation contribute to a “greener” home? (Total reduction in energy consumption, overall use of other building materials, indoor air quality?)
  10. Can the insulation help make your home quieter, suppressing plumbing, between-room, and street noises?

Selecting a Spray Foam Installation Contractor: 10 Questions to Ask

Not all spray foam installation contractors are trained the same way. You deserve the best, and asking the right questions will help you determine that you’re making the right choice in a contractor – not just in insulation type.

To become an Icynene licensed contractor, prospects must meet stringent applicant criteria and attend an intensive training program, which includes product and equipment knowledge, installation and building science. Our contractors are health conscious professionals who invest substantially in their equipment. Not only they believe in Icynene as a great product but we strive to convey to them our sense of ethics and values for great work quality and for the satisfaction of our clients.


  1. How many homes in the area have you installed this product in?
  2. Can you provide any references?
  3. What type of warranty do you offer?
  4. Are you certified by your manufacturer, and can you show me that certification?
  5. What is your business history?
  6. Will you do the work yourselves, or subcontract it?
  7. How much experience and training do your installers have?
  8. Who is responsible for getting permits?
  9. What security measures will you take during the work?
  10. Walk me through how you’ll take care of my home during installation.


Our clients are usually delighted by the energy savings they realize and by the service quality and professionalism of our approved contractors, see referrals.